At Hartigan we recognise that each project is different and requires an individual approach. The object and emphasis on every project is to engineer a solution which achieves the clients brief while being cost effective. Our clients benefit from our comprehensive services. We take the projects from initial concept through design, detailing, to completion. With our dedicated personal service and high level of engineering skills, along with access to specialist consultants ensure that our clients’ desires are achieved and regularly exceeded.
For 40 years our dedicated employees have been offering a unique skill-set combining an understanding of traditional building techniques and materials, with access to state-of-the-art technology. We engage high calibre, highly qualified personnel; invest in training and maintain up-to-date computer systems to aid design, modelling, drafting and communications.
We have a broad client base with clients from both the private and public sector. We have participated in some of the largest and most prestigious projects on the island, public buildings, utility providers, infrastructure, social housing, schools, sports facilities, commercial developments, welfare, hospitality, and private residences. We also provide a personal and professional service to smaller domestic projects undertaking new build, extensions, remedial works, modifications and works to historic structures. Whatever the project, whatever the size; we have the team who can deliver with professionalism and integrity to bring your vision to fruition.
We strive to provide a high level of quality and efficiency and have completed an extensive quality assurance programme in which we developed an ISO9001 system which was certified by the British Assessment Bureau (BAB) in early 2019. This assessment shows that we meet all of the requirements of the ISO9001 system. Due to the certification provided by BAB we are able to show the UKAS crown as a further example of the quality system.
We also take our business and client security seriously and have obtained certification for a Cyber Essential approved company. This certification shows that our systems are extremely robust in relation to cyber security. As part of the preparation for this and for the continual accreditation all Hartigan staff undergo regular cyber security training provided by a third party.
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Version 1.0 dated 9th November 2018
Hartigan’s (the “Company”) respects your privacy and is committed to protecting your personal data. This document set out the Company’s data protection policy which we are required under data protection legislation to notify you of.
Please use the Glossary to understand the meaning of some of the terms used in this privacy policy.
PURPOSE OF THIS PRIVACY POLICY
This privacy policy aims to give you information on how the Company collects and processes your personal data, including any data you may provide through our website when you use an online form to contact us or complete an online survey on Survey Monkey.
It is important that you read this privacy policy and contact us if you have any concerns. together with any other privacy policy or fair processing policy we may provide on specific occasions where we are collecting or processing personal data about you. This privacy policy supplements other notices and privacy policies and is not intended to override them.
CONTROLLER
The Company is the controller and responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).
The Company has appointed a Data Protection Committee which is responsible for overseeing questions in relation to this privacy policy.
CONTACT DETAILS
If you have any questions about this privacy policy, including any requests to exercise your legal rights please contact our Data Protection Committee, using the details set out below.
| Full name of legal entity: | Hartigan |
| Email address: | admin@hartigan.co.uk |
| Postal address: | Norman House La Grande Route de St Martin St Saviour JERSEY JE2 7GR |
| Telephone number: | 01534 766655 |
You have the right to make a complaint at any time to the Office of the Information Commissioner (OIC), Jersey’s supervisory authority for data protection issues. We would, however, appreciate the opportunity to deal with any concerns you may have before you approach the OIC and so please contact us in the first instance.
CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
We keep our privacy policy under regular review. This version was last updated on 9th November 2018. Historic versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
THIRD-PARTY LINKS ON OUR WEBSITE
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
There may be circumstances where we need to collect Special Categories of Personal Data and in such circumstance we will carry out a data privacy impact assessment which may result in the issuing of a specific privacy policy.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel the agreement for provision of services which you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:-
Please refer to the Glossary, Lawful Basis, to find out more about the types of lawful basis that we will rely on to process your personal data.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data on more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal basis we are relying on to process your personal data where more than one ground has been set out in the table below.
| Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
| To register you as a new client | (a) Identity(b) Contact | Performance of a contract with you |
| To process and deliver the services you require including:(a) Manage payments, fees and charges(b) Collect and recover money owed to us | (a) Identity(b) Contact(c) Financial(d) Transaction(e) Marketing and Communications | (a) Performance of a contract with you(b) Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include:(a) Notifying you about changes to our terms or privacy policy(b) Asking you to leave a review or take a survey | (a) Identity(b) Contact(c) Marketing and Communications | (a) Performance of a contract with you(b) Necessary to comply with a legal obligation(c) Necessary for our legitimate interests (to keep our records updated and assess clients’ satisfaction |
| To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity(b) Contact | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)(b) Necessary to comply with a legal obligation |
COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. For more information about the cookies we use, please see Cookie Policy on our website.
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may share your personal data with the parties set out below for the purposes set out in the table [Purposes for which we will use your personal data] above.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We do not transfer your personal data outside the European Economic Area (EEA).
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Personal data relating to client is retained for 12 years from the completion of the contract or the last involvement by the Company.
Personal data relating to suppliers is retained for 12 years from the last transaction with the Supplier.
In some circumstances you can ask us to delete your data: see Your Legal Rights below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, which are as follows:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Should you wish to exercise any of the rights set out above, please contact our Data Protection Committee as set out above.
NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
Consent in relation to direct marketing.
THIRD PARTIES
